Thank you viewing a synopsis of services we can provide your municipality.

The time has come to let the "QUIET COMPANY" inform your office about the services I have been providing various communities for many years.

I would first like to introduce myself to you. My name is Arthur P. Jones, I am the President of Arthur P Jones and Associates, Inc. and I have been a Deputy Tax Collector for many communities in The Commonwealth for more than twenty-five years. I was chosen on April 16,1992 by the Registry of Motor Vehicles to be one of the individuals selected as a Pilot Office for On-line Access to the Non-Renewal program. This program is now in full swing and is extremely beneficial to all Municipalities.

The RMV has opened a Full Service Branch in Easthampton.

I operate a modern office with state of the art equipment, custom software, and I continue to provide hardware  to some of our communities whereby they can connect to us online via our WAN at any time of the day or at only specific times as their situation warrants. The connection to the WAN is an option that we have found to be extremely beneficial to both the municipality and the taxpayer. It alleviates bottleneck, phone calls and frustration. This database connection is "real time", The taxpayer and your office have an accurate account of the present status of their account. I am located on Route 141 close to Route 91, Route 9, Routes 5 &10, and the Massachusetts Turnpike, thereby allowing your taxpayers easy access to my office. Also as a further convenience I offer the taxpayers the option of CREDIT CARD PAYMENTS, if appropriate, and have been doing this for over six years. Other services I offer are the printing of Motor Vehicle Excise Tax Bills without charge to the community. These are Laser bills, color coded by calendar year, with or without scan-lines and they can be CASS certified and I have the ability to complete a duplicate detection process which will allow me to place more than one bill in an envelope. I will not limit this process to Motor Vehicle Excise Bills, I also will print the Demands and Warrants with the interest and appropriate fees calculated also without charge to your Municipality. The Municipality retains all fees (demand and warrant) to this point. Commitment sheets are Laser printed either in Landscape or Portrait orientation one sided or Duplex.

I will also complete any and all connections and paperwork necessary for the Inquiry, Mark, and Clear process for Motor Vehicle Excise and Parking violations as required for the Registry of Motor Vehicles as well as acquisition of the original data for motor vehicle excise commitments.

Folding, stuffing, and inserting of all of the above is also provided without extra cost to your Municipality. My only requirement is that the Municipality pay for the materials necessary for the mailing (envelopes, postage, and forms) which I can and have acquired at a lesser cost due to larger quantities ordered.

I do not limit myself to the collection of MOTOR VEHICLE EXCISE TAXES. I have a custom software package that also provides for the processing of PARKING VIOLATIONS. This integration will allow you to collect outstanding PARKING VIOLATIONS simultaneously with Motor Vehicle Excise on Warrant if appropriate for your Municipality. There is a charge for this software package.

1. PROCUREMENT OF DATA FROM RMV
2. TRANSFER OF DATA TO MUNICIPALITY
3. PRINTING OF MOTOR VEHICLE EXCISE BILLS(DATA FROM MUNICIPALITY)

1. SMALL COMMITMENT SHEETS(8 1/2 x11)
2. CASS CERTIFICATION
3. BARCODING/OCR BARCODES.
4. STUFFING W/ #9 RETURN ENVELOPE
5. MAILING AT POST OFFICE

1. PRINTING OF DEMANDS (DATA FROM MUNICIPALITY)

1. CASS CERTIFICATION(IF SUFFICIENT QUANTITY)
2. BARCODING/OCR BARCODE
3. STUFFING W/#9 RETURN ENVELOPE
4. MAILING AT POST OFFICE

1. COMPLETE DEPUTY SERVICES(DATA FROM MUNICIPALITY)

1. PRINTING OF WARRANT
2. PRINTING OF NOTICE OF WARRANT
3. SERVICE OF WARRANT **
4. COMPLETION OF AFFIDAVIT OF SERVICE
5. ACCURATE TURNOVERS (TIED TO DEPOSITS)
6. BAD CHECK LETTERS
7. COMPLETE  AND IMMEDIATE NON-RENEWAL SERVICES (MARK, CLEAR, ERROR CLEARS)
8. NON-RENEW CLEARS DONE IMMEDIATELY
9. CREDIT CARD PAYMENTS AVAILABLE

1. PRINTING OF ALL BILLS AND DEMANDS (DATA FROM MUNICIPALITY)

1. CASS CERTIFICATION
2. BARCODING/OCR BARCODE
3. OFFICE COPIES (3 PER PAGE)
4. STUFFING AND MAILING W#9 ENVELOPE
5. MAILING AT POST OFFICE

(COST NEGOTIABLE DEPENDING UPON SERVICES REQUIRED)

1. PROCESSING AT RMV

1. INQUIRY, MARK, CLEAR
2. PRINTING OF HEARING NOTICES
3. PRINTING OF REPORTS

1. HEARING
2. BADGE
3. SUMMARY
4. DAILY TICKET
5. PAYMENT

1. by session range
2. by date range

The previous outline of the services offered will be without charge (parking excluded) to your municipality.

There are however, some expenses you would be required to absorb. Those charges are for the materials used in the production of the Motor Vehicle Excise and Demand bills, the Real Estate and Personal Property bills and the cost for the envelopes associated with your mailings (we provide the labor). At the present time we acquire forms and envelopes in quantity and have them billed directly to the town and delivered to our office. Our quantity purchasing will also represent a savings to your office. Should you decide to print your own bills we may be able to purchase the envelopes for you at a reduced cost anyway. We will pay for the cost of the software used in the Postal Certification process (up to 20% postage savings) as well as the initial programming expense needed to format your community to our databases and forms.

The office of Arthur P.Jones and Associates,Inc. will provide to your municipality the above services and shall maintain the necessary and appropriate workman's compensation and general liability insurance and shall provide proof of such to your municipality initially and at any time as requested by you.

** This insurance applies to all personnel who serve warrants for your municipality.

The services we offer are not all-inclusive or exclusive and some are subject to negotiation, additions, and/or deletions as appropriate and agreed upon by all parties involved. I attempt to tailor my services to your needs as much as possible.

As you know most deputy collectors offer new and expanded services that deal with technology and services offered to your municipality. Most if not all of them can meet your needs in this endeavor, but the main service we offer that others may not provide is the personal touch to your office. I have provided youa list of Municipalities (References) that we presently represent. Some of the listed Municipalities switched to and have remained with us, not necessarily due to the services I provide, but also because the Deputy you choose is an extension of your office and as such reflects the image you require. I collect the outstanding debts and provide a service to your office that is as customized to your requirements as possible.

Respectfully;

Arthur P. Jones, President

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